Recently, two Yamaha sales representatives were selected from across the USA to visit Yamaha’s main piano factory and headquarters in Japan for an exclusive piano training workshop. One of those representatives was Dwayne Hilton, President of Lacefield Music in St. Louis, Missouri. The other was yours truly (I serve as the Director of Institutional Solutions at Cunningham Piano). After 4 intense days of training, I sat down with Dwayne to share our thoughts on this rare behind-the-scenes look at Yamaha’s piano manufacturing methods and philosophies.

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